Ceri is Head of Policy and Research at the Social Enterprise Coalition and leads on all areas of policy development including public service delivery particularly focussing on health and social care.
She sits on a number of advisory groups with regard to public service delivery and works closely with a number of central government Departments including the Department of Health Social Enterprise Unit, Cabinet Office and the Department for Communities and Local Government.
She has been played a key role in supporting the Right to Request including writing the first set of guidance in partnership with the Department of Health and informing the Strategic Health Authority’s assurance frameworks.
Prior to joining the Coalition in April 2007, Ceri worked the New South Wales Department of Health, where she worked on a range of projects to address workforce shortages in rural Australia. She also held policy and advocacy roles and the Wellcome Trust and Marie Stopes International.
Ceri has a BA in Social and Economic Geography and a Masters in Public Health.

David Finch is the Deputy Leader of Essex County Council and Cabinet Member for Finance and the Transformation Programme. He has been a Member since 2001 and a Cabinet Member since 2003.
Previously, as Cabinet Member for Finance and Corporate Resources, he implemented a rigorous review of all County Council spending and delivered record Essex Council Tax increases of 4.7% in 2004/05 and 2.9% in 2005/06. He initiated a review of County Council property, raising £90m over three years.
David then moved to be Cabinet Member for Adults, Health and Community Wellbeing in February 2008, where he oversaw the formation of the first local authority Trading Company, Essex Cares LTD.
David has over 40 years of business experience, in areas including Finance, I.T, Manufacturing Operations, Materials management, Procurement, Commercial operations, Strategy Development and Senior Management. This includes Senior Director of a Multinational Corporation.

Emma is Head of Public Service Policy at the CBI (Confederation of British Industry) which represents over 240,000 companies of every size and from every sector. Emma’s team at the CBI develops policy ideas and solutions related to the delivery of effective services in healthcare, education and welfare, whilst also considering the employment policy implications of public service delivery. Part of its work includes promoting competition, contestability and transformation within public services.
Emma has worked for the CBI since May 2003 during which time she has been Principal Policy Adviser in the CBI’s Brussels office, and Head of Policy in the CBI’s Wales office. Prior to the CBI Emma worked as a Political Researcher for two different Assembly Members in the National Assembly for Wales, during its first four years. Emma holds an MSc Econ in the European Policy Process, and a BSc Econ (Hons) degree in Politics and Modern History, both of which are from Cardiff University.

For the past three years Mark has split his time between operational management of the IDeA and the management of the LGA’s outsourcing agreement with Liberata Ltd. The agreement covers all back office services including Finance, HR, Payroll, ICT, Customer Services, Facilities Management, Print and Design. Mark joined the IDeA in September 2003 and successfully led the development of the Peer Clearing House and programmes involving the use of peers such as Councillor Mentoring, Rural Excellence and A8 Immigration. Mark was previously a senior manager at the Audit Commission where he was responsible for implementing business systems for the Best Value Inspection Service and managed the outsourcing contracts for the Bets Value Affiliate Inspectors. Before joining the Audit Commission Mark was the practice manager for a firm of solicitors in East Anglia and spent nine years with the Legal Services Commission (Legal Aid Board) as Finance and Operations Manager for the Eastern Region. His earlier career was in the Civil Service where he worked for the Export Credit Guarantee Department.

Roy started his tenure at Careers Development Group in July 2008. He had previously spent four years at the children's care organisation, St Christopher’s Fellowship. Prior to that he was chief executive of a number of organisations in the USA.
His mandate from the board of trustees at CDG is to ensure that CDG becomes the leading charity in the Welfare to Work sector, consistently achieving KPIs in the upper quartile across the commercial and charity sector and that net profits are strategically reinvested into the community, resulting in more sustainable jobs for CDG’s clients.
The 25 years of experience Roy brings to CDG include an extensive change management background as well as significant experience with corporate, government, voluntary and third sector organisations. His experience covers both the UK and the USA and he has served as a trustee for several third sector organisations.
Roy has experience of working with a wide range of disadvantaged individuals and stakeholders, and with multiple partner organisations including government departments and agencies, commercial organisations and third sector organisations. Roy is a member of the Institute of Directors and the Association of Chief Executives of Voluntary Organisations. He also recently became a Governor of ARK schools (a volunteer role) in Portsmouth.

David is the Commercial Director for the Department for Work and Pensions (the largest Central Government Department) and is accountable for its annual procurement spend of over £4billion.
He has specialised in Procurement and Commercial Matters in the Public Sector for over 20 years. Before moving to DWP, he was Head of Procurement for the Inland Revenue and has previously held senior commercial posts in the Home Office and HM Treasury (Central Unit on Procurement).
David is a well known and respected national and international speaker on commercial strategy, delivery, e-commerce, and outsourcing and acted as Commercial Adviser on the ‘Government Gateway’, to the European Institute for Public Affairs (EIPA) and the Royal Institute for Public Affairs (RIPA).
David has a close working association with the Office for Government Commerce (OGC). He is a member of the Chief Executive’s Strategic Stakeholder Forum, the Government Procurement Service Council and various other inter-departmental committees. He was also awarded the ‘Government Opportunities Lifetime Achievement Award’ in 2006 and is currently a member of the CIPS Board of Management.

Ged began his career in Local Government with Sefton Metropolitan Borough Council in Merseyside in 1983.
He progressed through a range of posts in both Economic Development and Policy Support before his appointment as Director of Liverpool City Challenge and Head of Economic Development and European Affairs for Liverpool City Council.
He joined Calderdale Metropolitan Borough Council in West Yorkshire as Deputy Chief Executive in January 1998 and was then appointed Chief Executive of Rotherham MBC in South Yorkshire from January 2001 where he stayed until 2003. Following this he was Chief Executive at Sunderland City Council from 2004 to 2008.
Ged took up the post of Chief Executive at Lancashire County Council in June 2008. He is a Director of Regeneration Pennine Lancashire, Preston Vision, Fylde Economic Development Company and Lancashire County Developments Ltd. He is a Board Member of Lancashire Community Foundation, Lancashire Partnership and Lancashire Economic Partnership. He is a non-executive Director of Re-Blackpool, the Urban Regeneration Company and Board Member of Solace (the Society of Local Authority Chief Executives).

Keith Davis is Director of the National Audit Office’s Cross-Government and Efficiency Practice. He leads the NAO’s cross-government work, including recent studies on departmental capability, contract management, the Efficiency Programme, the use of consultants, property asset management and shared services. He also specialises in process improvement and corporate service VFM. Previously he managed value for money reviews of the BBC and was Head of Press Office at the NAO. He is a qualified accountant (Chartered Institute of Public Finance and Accountancy).

As Director of Information Technology at HM Revenue and Customs, Mark’s role combines the delivery of IT Services & Security, with that of Commercial and Contract management.
Mark joined the Civil Service from the Utility industry where he held a number of senior IT leadership roles in both UK and International organisations.
A Chartered IT and HR Professional, with a MBA from the University of Birmingham, Mark has been closely involved with ITIL and the IT Service Management Industry since the early 1990’s and is a former Chairman of ITSMF UK and acknowledged industry expert.

Mark Kobayashi-Hillary is an author, blogger, and advisor on technology, globalisation and corporate change. He has written several successful management books, including ‘Global Services: Moving to a Level Playing Field’, ‘Who Moved My Job?’, and ‘Building a Future with BRICs’. He is a regular contributor to the British magazines silicon.com and Computer Weekly and blogs about the politics of globalisation for Reuters - live blogging the entire 2010 General Election. Mark is a board member of the UK National Outsourcing Association and a committee member of the British Computer Society ELITE group. He has advised the United Nations on the development of the IT industry in Africa, the Indian government on service exports, and the British government talent and enterprise task force. Mark is a visiting lecturer on the MBA programme at London South Bank University.

Ruth is responsible for NHS Shared Business Services Ltd, the department’s highly successful 50/50 joint venture with Steria, providing shared services to the NHS.
NHS Shared Business Services provides finance and accounting, payroll, eprocurement and family health services to over 30 % of the NHS.
The business has grown at pace over the last 5 years and has saved over £50m to date. It will save over £250m over 10 years to be reinvested in front line care.
Key to the success of the joint venture has been the department’s relationship with its partner, the industrialisation of business support functions and high levels of customer satisfaction.
Before joining the department, Ruth worked for Ernst and Young as a management consultant advising a range of blue chip clients.

